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UM Staff use the ESMG indirectly to: |
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- Obtain the data processing for UMMG’s business, hospital, and clinical systems – the UMCET applications. While these activities are most often transparent to our customers, this is a mission-critical function to ensure maximum availability of the university’s applications and patient data.
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CORE Team Application Management is enhanced by: |
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- Infrastructure resources to enable implementation of UMCET applications
- Receiving support from ESMG for our business, clinical, health information management and research teams and customers
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Patient care is enhanced by: |
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- Continuous availability of electronic tools, applications that enable the clinicians and staff to delivery patient care
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Our dedicated ESMG team includes the following expertise: |
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The team members proficiency across multiple server platforms and database systems including
- Windows
- Unix
- OpenVMS
- Oracle
- MS SQL Server
- Cache
- Certifications: CISSP, MCSE, CCNP, CNE
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Internal services for the UMCET Core teams |
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Ensure the myriad of systems meets or exceeds security regulations, availability, capacity, and performance requirements on a daily basis by:
- Managing hardware, middleware, and operating systems
- Monitoring system performance
- Managing operations and production in our data center
- Preparing testing, monitoring and planning activities that proactively address potential operations issues and ensure maximum systems up-time
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Disaster Recovery - UMCET has instituted a Disaster Response Team which will coordinate the disaster planning and recovery process in the event of a situation in which UM encounters a physical or natural event. The disaster response team includes resource expertise for:
- Suspension of Normal Business Operations
- Damage Assessment
- Support and management for Main Disaster Recovery Site
- Support and management of Alternate Disaster Recovery Site
- Disaster Recovery Management
- Resumption of Normal Business Operations
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UMCET Help Desk (305-243-7339), if you need assistance.
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